By using Puhoi Beauty & Spa’s Services, you agree to its terms and conditions.

 

1. Supplier identification

www.puhoibeauty.co.nz is a site operated by Puhoi Beauty & Spa.  We are a registered company in New Zealand, Boutique Bohemian Ltd. under company number 6014267, with our registered office and main trading address  at 462 Ahuroa Road, Puhoi, New Zealand.

2. Privacy Policy & Cookies

Puhoi Beauty & Spa will only collect information from you that is required to fulfill your order and communicate with you effectively.  Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment. This information is stored securely through WooCommerce, no hard copies are kept, and information will not be distributed to third parties without your permission unless  we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.  If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which we may hold about you by contacting the Director at puhoibeauty@mail.com.  If you feel a breach in privacy has occurred please contact the Privacy Officer on puhoibeauty@mail.com and we will respond within 5 working days, if you not satisfied with this outcome then you may contact the Privacy Commission in New Zealand.  If you sign up to our newsletter we may use your email address to send you information about products or services.  You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.  Puhoi Beauty & Spa complies with the Copyright Act 1994 and Amendments up to 2011 and the Privacy Act 1993 and Amendments up to 2016.

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish you from other users of the website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible. Puhoi Beauty & Spa uses Google Analytics and the following Cookies: Strictly necessary cookies – These are cookies that are essential to the operation of our website; Analytical/performance cookie – These cookies allow us to recognise and count the number of visitors to our website; Functionality cookies – These cookies are used to recognise you when you return to our website; Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed. We may monitor traffic to our site and collect the following information: The IP address of your computer; The referring website from which you have got to our website from.  The reasons for this are: To make ongoing improvements to our website based on this data; To see our most popular sources of business.

3. Product information

Products must only be used for the purpose (and skin type) for which they are intended and the instructions for use must be followed.  If allergic reaction or irritation occurs discontinue use immediately. Puhoi Beauty & Spa attempts to be as accurate as possible with product descriptions, however we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by Puhoi Beauty & Spa is not as described, your sole remedy is to return it in unused condition.

4. Returns and refunds

If a product offered by Puhoi Beauty & Spa is not as described, your sole remedy is to return it in unused condition.  All purchases of physical items from Puhoi Beauty & Spa are made pursuant to a shipment contract, this means that the risk of loss and title for such items pass to you upon our delivery to the carrier. All items are send with tracking via NZ Courier Post and if an item arrives in damaged condition please contact NZ Courier Post directly.   if an item goes missing please contact Puhoi Beauty & Spa via puhoibeauty@mail.com .  If an item is faulty you may request a refund by emailing puhoibeauty@mail.com . Refunds for items are made only once the returned item(s) arrives at our returns centre.  All returns must be posted to Puhoi Beauty & Spa co/109 Puhoi Road 404033, Puhoi, Auckland 1903. At our discretion, a refund may be issued without requiring a return.

5. Communication

All communication must be received via email puhoibeauty@mail.com . Puhoi Beauty & Spa will respond to all communication within 5 working days via return email. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Amazon Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

6. Purchases and payments

All prices are listed in New Zealand Dollars and include GST. Prices are subject to change without notice.  We accept payment by Direct Deposit into our Bank Account or via the website using Stripe. If you are under 18, you may only purchase products with involvement of a parent or guardian.

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